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Casualty Claims Representative, Richmond, VA, Harrisburg, PA or Columbus, OH





Casualty Claims Representative




Richmond, VA, Harrisburg, PA or Columbus, OH








Berkley Mid-Atlantic Group (BMAG) is a property & casualty insurance carrier serving the Mid-Atlantic, a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States. We are backed by the strength of a large fortune 500 corporation and operate with the closeness and flexibility of a small company. We exclusively work with select independent agents to insure the future of business.


Our leadership encourages a culture that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We believe our strength comes from building an exceptional team that embraces collaboration, growth and ownership. We currently have an opening for a Claims Representative, this position can located in our Richmond, VA, Columbus, OH or Harrisburg, PA. If you share our vision and want to work for an organization that values your contributions, we want to hear from you.




Investigate, evaluate, reserve, negotiate and resolve claims in multiple jurisdictions and in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, and disposition. Position routinely handles claims involving complex coverage issues, severe injuries, intellectual property matters, and contractual liability issues.




Develop action plans and handle the claims from assignment to early conclusion. Review incoming mail daily, responding as needed to bring the claim to a prompt fair conclusion and seeking supervision as needed. Prepare large loss reports as needed to include updated action plan and recommended reserves. Maintain a current diary on outstanding claims. Provide direction and guidance to defense attorneys and other experts while controlling expenses. Meet or exceed specific objectives for service, quality, and reserving standards and other measurable performance items. Occasional local and overnight travel may be required for this position. Perform other duties as assigned by the Claim Supervisor.




5 years of experience in a casualty claims position (with at least 3 years of experience handling commercial general liability claims) a CPCU or AIC designation preferred. Proven ability to identify and address coverage issues, complete investigation to determine exposure, set timely reserves, and develop detail action plans. Excellent communication and negotiation skills. Knowledge of tort and contract law. Computer proficiency and working knowledge of Microsoft Office products.





4-year college degree or equivalent work experience


Interested applicants should forward a resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Home Careers Current Positions Careers Casualty Claims Representative, Richmond, VA, Harrisburg, PA or Columbus, OH

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Home Office / Capital Region, Glen Allen, VA

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